About SmITh Consulting

SmITh Consulting helps organizations work smarter thru the right combination of People, Process & Technology improvements

Kory Smith assists companies in creating value within their IT organizations by helping to improve their ability to provide and manage IT services. Specifically, he provides his customers with IT Service Management (ITSM) consulting and training services. His ITSM efforts focus on providing ITIL® certification and ITSM awareness training and workshops, ITSM assessments and roadmap development, team-building simulations, ITSM tool requirements and selection, and helping medium- and large-sized organizations understand how to best leverage and implement IT Service Management best practices. The primary goal of all Kory’s projects are to equip his customers in building and implementing actionable ITSM improvement initiatives that foster the alignment between IT’s efforts and the goals and strategies of the business. Kory holds the ITIL® Expert Certification and an MBA focused in Information Systems Management.

In 2007 Kory founded IT-SMith to help companies to get value out of their IT organizations by improving their ability to deliver and support IT services that enable the business to fulfill its mission. Kory has worked in the IT industry his entire career and most recently has built expertise in the burgeoning area of IT Service Management. He holds a Masters degree in Business Administration focused in Information Systems Management (ISM) from Seattle Pacific University, holds his ITIL® V3 Expert and V2 Service Manager's Certificates as well as nine V3 Intermediate and V2 Practitioner Certificates.

ITIL

® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.